Term and Conditions

Welcome to Your Boho-Chic Sanctuary

At Opalhouse Sale Shop, we believe that creating your beautiful boho-chic sanctuary should be effortless and joyful. These Terms and Conditions are designed to ensure a transparent and delightful experience as you explore our curated collections and build the peaceful retreat you deserve.

1. Acceptance of Terms

By accessing and using homedecoronsale.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Products and Services

2.1 Product Descriptions

We take great care in curating our boho-chic collections, which include:

• Area Rugs & Accent Rugs
• Bedding Sets & Collections
• Bathroom Accessories & Towels
• Decorative Objects & Candles
• Bedroom Furniture & Benches
• Home Fragrances & Dorm Decor

While we strive for accurate product representations, colors may vary slightly due to monitor settings. All measurements are approximate.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

3. Ordering and Payment

3.1 Order Process

Your journey to creating your sanctuary begins when you place an order. Order processing takes 1-2 business days. You will receive a confirmation email with tracking information once your order ships.

3.2 Payment Methods

We accept the following payment methods to make your shopping experience convenient:

• Visa
• MasterCard
• JCB
• PayPal

3.3 Pricing and Taxes

All prices are listed in US dollars. Additional customs duties, taxes, or fees may apply for international orders and are the responsibility of the customer.

4. Shipping and Delivery

4.1 Shipping Methods

• Standard Shipping: $12.95 via DHL or FedEx – Delivery within 10-15 days after shipping
• Free Shipping: Available for orders over $50 via EMS – Delivery within 15-25 days after shipping

4.2 Shipping Areas

We ship worldwide, except for some Asian countries and remote areas. Delivery times may vary based on location and customs processing.

4.3 Customer Responsibilities

You are responsible for:

• Providing accurate shipping address information
• Being available to receive deliveries
• Any additional customs fees or import duties

5. Returns and Exchanges

5.1 Return Policy

We want every piece from our collections to bring you joy. Returns and exchanges are accepted within 15 days of receipt date. Items must be in original condition – unused, unwashed, with all tags attached.

5.2 Non-Returnable Items

To ensure health and safety, the following cannot be returned:

• Bath & Body products (hygiene reasons)
• Beauty products (hygiene reasons)
• Opened or used Candles & Home Fragrances
• Doormats showing signs of use
• Items marked “Final Sale”

5.3 Return Process

Follow these steps for returns:

1. Contact customer care within 15 days at [email protected]
2. Wait for Return Authorization Number (1-2 business days)
3. Package items carefully in original packaging
4. Ship to: 667 Holden Street, San Diego, US 92103
5. Use trackable shipping (return shipping costs are customer’s responsibility)

5.4 Refunds and Exchanges

Refunds are processed within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable unless we made an error. For exchanges, we cover shipping costs for your new item.

6. Intellectual Property

All content on homedecoronsale.com, including text, graphics, logos, and images, is the property of Opalhouse Sale Shop and protected by intellectual property laws. You may not use our content without express written permission.

7. User Responsibilities

As a valued member of our boho-chic community, you agree to:

• Provide accurate and complete information
• Use the website for lawful purposes only
• Not attempt to gain unauthorized access to our systems
• Respect our intellectual property rights
• Comply with all applicable laws and regulations

8. Limitation of Liability

Opalhouse Sale Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the purchase price of the products in question.

9. Privacy and Data Protection

We value your privacy and are committed to protecting your personal information. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your data.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

11. Contact Information

We’re here to help you create your perfect sanctuary. Please contact us with any questions:

12. Governing Law

These Terms and Conditions are governed by the laws of the United States and the State of California. Any disputes shall be resolved in the courts of San Diego, California.

Thank you for choosing Opalhouse Sale Shop to help create your beautiful boho-chic sanctuary. We’re committed to making your home decor journey as beautiful and effortless as the spaces we help you create.